Shipping policy
ATHLEX - Shipping Policy
Last updated: September 10, 2026
Digital Products Only
ATHLEX currently offers digital products only.
No physical products are shipped to customers, and therefore no shipping charges, shipping carriers, or physical delivery services apply to purchases made through our store.
Digital Delivery
After your payment has been successfully completed, your purchased digital product will be delivered electronically using the delivery method provided during or after checkout.
Depending on the product and delivery system, this may include delivery through:
- A download link
- A customer-accessible download page
- Another electronic delivery method specified at the time of purchase
Please ensure that the email address and other contact information provided during checkout are accurate.
If You Don't Receive Your Product
If you have completed your purchase but have not received your digital product, please first check your:
- Inbox
- Spam or junk folder
- Promotions or other filtered folders
If you still cannot locate your product, contact us at athlexshopping@gmail.com with your order number and the email address used for your purchase.
We will make reasonable efforts to verify your order and provide access to the purchased product.
Technical Issues
If you experience a technical issue that prevents you from accessing or downloading a purchased digital product, please contact us.
We will make reasonable efforts to resolve the issue and restore access to your purchase.
International Customers
Because ATHLEX products are delivered electronically, customers can purchase and receive our digital products regardless of their physical location, subject to any applicable legal or payment restrictions.
Contact Us
For questions or assistance regarding digital product delivery:
ATHLEX
Email: athlexshopping@gmail.com
Please include your order number and the email address used for your purchase so that we can assist you efficiently.